Privacy Policy

  1. Vishwaguru Ingenious Pvt. Ltd. adheres to ethical standards in gathering, using, and safeguarding any information you provide. Vishwaguru Ingenious Pvt. Ltd. is a leading edtech company, incorporated in India, for imparting e-learning through audio- video features and online provision for content and material.
  2. This privacy policy governs your use of the application named as, LawVishwa and https://vishwaguruingenious.com , the website of the company, the other associated applications, products, websites and services managed by the Company.
  3. Please read this privacy policy (‘Policy’) carefully before using the Application, Website, our services and products, along with the Terms and Conditions provided on the Application and the Website.
  4. Your use of the Website, Application, or services in connection with the Application, Website or products (‘Services’), or registrations with us through any modes or usage of any products shall signify your acceptance of this Policy and your agreement to be legally bound by the same.
  5. If you do not agree with the terms of this Policy, do not use the Website, Application our products or avail any of our Services.

User Provided Information

  1. The Application/Website/Services/products obtains the information you provide when you download and register for the Application or Services or products.
  2. When you register with us, you generally provide
    (a) your name, age, email address, location, phone number, password and your ward’s educational interests;
    (b) transaction-related information, such as when you make purchases, respond to any offers, or download or use applications from us;
    (c) information you provide us when you contact us for help;
    (d) information you enter into our system when using the Application/Services/products, such as while asking doubts, participating in discussions and taking tests.
  3. The said information collected from the users could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under this Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 (the “Data Protection Rules”)) shall collectively be referred to as ‘Information’ in this Policy.
  4. We may use the Information to contact you from time to time, to provide you with the Services, important information, required notices and marketing promotions. We will ask you when we need more information that personally identifies you (personal information) or allows us to contact you.
  5.  We will not differentiate between who is using the device to access the Application, Website or Services or products, so long as the log in/access credentials match with yours.
  6. In order to make the best use of the Application / Website / Services / products and enable your Information to be captured accurately on the Application/Website/Services/products, it is essential that you have logged in using your own credentials.
  7. We will, provide the option to you to not provide the Personal Information or Sensitive Personal Information, which we seek from you. Further, you shall, at any time while using the Application / Services / products, also have an option to withdraw your consent given earlier to us to use such Personal Information or Sensitive Personal Information. Such withdrawal of the consent is required to be sent in writing to us at the contact details provided in this Policy below. In such event, however, the Company fully reserves the right not to allow further usage of the Application or provide any Services/products thereunder to you.

Automatically Collected Information

  1. In addition, the Application/products/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services/products.
  2. As is true of most Mobile applications, we also collect other relevant information as per the permissions that you provide. We use an outside credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purpose.
  3. At the time you (on behalf of yourself and/or your ward) register with us for our Services or during the term of Services relating to our products / services / subscriptions, we may require camera and microphone access while you avail such products / services / subscriptions to improve the in-classroom experience. All video, audio and telecalls between you / your ward and our tutors / representatives / agents are recorded for quality and training purposes.
  4. These recordings shall not be shared with you / your ward for any reasons whatsoever.
  5. By agreeing to this Privacy Policy, you (on behalf of yourself and/or your ward) consent to our collection/ recording and use of your and/or your ward’s audio/video/telecall recordings and personal information for the above-mentioned purposes.

Use of your Personal Information

  1. We use the collected Information to analyze trends, to conduct research, to administer the Application/Services and products, to learn about each user’s learning patterns and movements around the Application/Services and products and to gather demographic information and usage behaviour about our user base as a whole. Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to external service providers to help us improve the Application, products and our Services.
  2. We will share your information with third parties only in the ways that are described below in this Policy.
  3. We may use the individual data and behavior patterns combined with personal information to provide you with personalized content, and better your learning objectives.
  4. Third parties provide certain services which we may use to analyze the data and information to personalize, drive insights and help us better your experience or reach out to you with more value added applications, products, information and services.
  5. However, these third party companies do not have any independent right to share this information.
  6. We do not sell, trade or share your Information to any third party (except subsidiaries/affiliates of the Company for related offerings) unless, we have been expressly authorized by you either in writing or electronically to do so.
  7.  We may at times provide aggregate statistics about our customers, traffic patterns, and related site information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of your Personally Identifiable Information. BYJUS will occasionally send email notices, messages or contact you to communicate about our Services, products and benefits, as they are considered an essential part of the Services/products you have chosen. We may disclose Information:
  • As required by law, such as to comply with a subpoena, or similar legal process.
  • To enforce applicable Terms and Conditions, including investigation of potential violations thereof.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, address security or technical issues or respond to a government request.
  • With our trusted services providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this Policy.
  • To protect against imminent harm to the rights, property or safety of the Application/Website/ Think and Learn Private Limited or its users or the public as required or permitted by law.
  • With third party service providers in order to personalize the Application/Website/Services/products for a better user experience and to perform behavioral analysis.
  • Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with us.

Access to your Personal Information

We will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our Application/Services/Website/products. We adopt reasonable security measures to protect your password from being exposed or disclosed to anyone.

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